Monday, December 17, 2007

John's computer

While in the States in October we bought a new computer and were given a wireless router so for about 2 weeks we were in technology heaven - we each had a computer with Internet access (and it was even running a bit faster) and Karis had her DVD player to watch her "moosh" We loved it but had a bad feeling it was "too good to be true..." Sure enough, "John's" computer decided to die. However, he was able to get on the Dell chat line and they decided it was the motherboard and he needed to send in his computer for repair... He was able to convince them to just mail him the motherboard Hurdle #1) we had to give a shipping address on the spot so gave my grandparent's. Someone needed to sign for the package and they are retired and usually home and very dependable... EXCEPT, unbeknownst to us they were on vacation. Thankfully, a neighbor must have signed for it. Hurdle #2) getting it here - one of John's colleagues made an unexpected trip to the US and was able to bring it back. These SHOULD have been the hurdles. However, who knew that there were 20 different screws to get the thing apart and that several of them would be virtually impossible to get out. Thankfully, the IT person, Thomas, at his work was able to help. He was so excited the first night to get it done and then had to give up on the screws. Next day he took it to work, Thomas got the screws out and John sat down the next night to fix the whole thing, got down another level and found anothr screw that would not come out so had to take it back to work again! Finally, the third night he was able to actually get everything apart and install the new motherboard and it wouldn't work!! So he took it back to Thomas for him to check it out and was rather dejected. Today Thomas had time to look at it and said, "John, it looks like you did a great job and everything is installed correctly you just forgot to put the processor back in!" The feeling of foolishness is far surpassed by the joy that the computer might actually work again! Thomas was supposed to be installing the processor tonight so keep your fingers crossed!

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